How Small Business Owners are Shifting the Way They Do Business [Video]

Navigating the COVID-19 pandemic has not been easy for small business owners and many have needed to shift the way they do their business. A recent survey of entrepreneurs from The UPS Store revealed that 41% say they have recently changed or pivoted their business, with 65% of respondents saying they are doing more business online. In this rapidly changing environment, The UPS Store is announcing a new store design to create a more seamless customer experience.